Privacy Policy

Effective Date: 3/20/2026

Nianeuro PLLC (“Nianeuro,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy describes how we collect, use, and protect your information, including communications via SMS.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Phone number
  • Email address
  • Any information provided through forms, intake documents, or communications

b. Health Information

As a healthcare organization, we may collect health-related information necessary to provide medical services. This information is handled in accordance with applicable laws, including HIPAA where applicable.

2. How We Use Information

We use collected information for the following purposes:

  • Providing healthcare services
  • Communicating with patients and clients
  • Appointment reminders and scheduling
  • Customer care and support
  • Operational and administrative purposes

3. SMS Communications

By providing your phone number and opting in through the Nianeuro Disclosures and Consents form either via web or paper copy, you consent to receive SMS messages from nianeuro PLLC.

Types of Messages
  • Appointment reminders
  • Customer care communications
  • Service-related notifications
Message Frequency

Message frequency may vary.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier.

Opt-Out Instructions

You may opt out at any time by replying:
STOP

Help Instructions

For assistance, reply:
HELP
or contact us at: support@cerebroneuro.com

Consent Requirements

SMS messages are only sent to individuals who have provided prior express consent through:

  • Web forms
  • Patient intake forms
  • Electronic or paper consent forms
No Marketing Without Consent

We do not send marketing messages without explicit consent.

4. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information only:

  • As required by law
  • With authorized service providers necessary to operate our business
  • With your explicit consent

SMS consent and phone numbers are not shared with third parties or affiliates for marketing purposes.

5. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your information. Access is limited to authorized personnel only.

6. Healthcare Data & Research Compliance

We adhere to strict standards regarding health-related data:

  • We do not use health data for advertising or marketing
  • We do not sell or misuse medical information
  • Any research activities require appropriate consent and oversight
7. Your Rights

You may:

  • Request access to your information
  • Request corrections
  • Request deletion (subject to legal and medical record requirements)

To make a request, contact: support@cerebroneuro.com

8. Data Retention

We retain information only as long as necessary to:

  • Provide services
  • Meet legal and regulatory requirements
9. Third-Party Links

Our services may contain links to other websites. We are not responsible for the privacy practices of those sites.

10. Terms & Conditions

For more information about the terms governing use of our services, please review our Terms & Conditions:
Terms and Conditions

11. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Information

If you have any questions about this Privacy Policy, please contact:

NIA Neuro

Email: support@cerebroneuro.com
Website: Privacy Policy